Organize tasks for your service technicians
Schedule and supervise service incidents. Mobile app for technicians with relevant information and billable expense tracking.
Service incident planning and supervision
Mobile app for technicians
Track billable expenses and consumed material
WarrantyTRAQ allows you to organize and plan service incidents, collect data about their progress, including photo documentation, track related expenses, and any other documents.
- The dispatcher assigns service incidents to technicians and monitors their status.
- The mobile app gives the technician all the information about the current case at one place.
- The technician tracks the information about activities performed, records material consumed, takes photo or video documentation, and attaches any other documents.
Scheduling interface for dispatchers
- Overview of regular service operations and ad-hoc incidents
- Tracking of reported incidents including their severity
- Assignment of service technicians to concrete incidents
Web interface for customers
- Incident reporting form with support for attachments
- Supervize the status of all incidents
Mobile apps for technicians
- Track consumed material
- Record all activities
- Upload photos, videos, or any attachments
We offer a complete solution that perfectly matches your needs. Thus, it is crucial for us to get to know you as well as possible. Every system we implement is the result of a careful and expert analysis of your specific requirements.
Find out how we can help you
Who will help you?
I will be happy to help you find answers to all your important questions and share with you the details of using ManuTRAQ products.